Shipping policy

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during high-demand periods or public holidays.

Shipping

We ship orders from Switzerland using trusted shipping carriers.

Delivery times are estimates only and may vary depending on destination, carrier, and external factors beyond our control.

Shipping costs, if applicable, are calculated and displayed at checkout.

Delays

We are not responsible for delays caused by shipping carriers, customs processing, incorrect address information, or events beyond our reasonable control.

Damaged or Lost Packages

If your order arrives damaged or you believe it has been lost in transit, please contact us at info@365pure.ch within 48 hours of delivery with your order number and relevant details so we can assist you.

Incorrect Address

Please ensure your shipping address is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Contact

For shipping-related questions, please contact us at:
info@365pure.ch